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Education

Make resources available to prospects and students

Create a Help Center with Document360

Make it easy for prospects, students, parents, and faculty to access up-to-date information—everything from admissions and residence halls to school policies—all in one place.

Education

Trusted by educational institutions across the globe

  • SPARC
  • ajaman university
  • RCSI
  • Harvard
  • Harvard
  • Harvard
  • University of Pretoria

Help center for
your educational institutions

Admissions & enrollment hub

Develop a public information hub dedicated to admissions, open days, deadlines, enrollment procedures, and financial aid information. Provide prospective students and their families with a clear understanding of the application process, deadlines, and required documents.

  • Streamlined admissions process
  • Improved prospective student engagement
  • Easy access to information
Get started
Admissions & enrollment hub

Institutional policies

Create a transparent and accessible private repository for your institution’s policies, codes of conduct, and handbooks. Ensure that students have access to essential institutional guidelines, fostering trust and compliance.

  • Quick and easy content publishing
  • AI-Powered policy finder
  • Student SSO access
Get started
Institutional policies

Student support hub

Create a centralized hub for all student inquiries and support needs, integrating FAQs, guides, counseling, and more. Allow students to find information about common questions about campus services, academic advising, and extracurricular activities.

  • Answer student queries instantly
  • Quick and easy content publishing
  • Reduced support queries from students
Get started
Student support hub

What makes
Document360 different

Find information faster

Enable quick and easy information retrieval with ChatGPT like AI search tool, Ask Eddy. Whether it’s course details, school events, or support services, your help center will provide accurate answers faster than traditional search engines.

Find information faster

Easy to customize and style

Incorporate your own CSS and JavaScript to style your help center with custom domains, videos, codes, tables, and more. Deliver a visually appealing site that meets your brand guidelines.

Easy to customize and style

Inbuilt approval workflows

Ensure every policy goes through a proper review and approval process with our workflows. This feature makes it easy to track and manage who reviews and approves each policy, ensuring everything is accurate and up to date before being shared.

Ensure accuracy with workflows

Effortless content updates

Automatically send instant alerts to students, parents, and faculty whenever essential resources like policies, event details, etc. are updated. Ensures that everyone has the latest information at their fingertips, minimizing miscommunication and reducing the risks

Effortless content updates

Secure data management

Maintain control over who can view, edit, and access both public and private content with robust user access management tools. Keep sensitive information secure by restricting access to authorized individuals, while ensuring that the public-facing information remains accessible to students, parents, and other stakeholders.

Secure data management

Built for every
role in your team

  • Quick and easy content publishing
  • Adherence to brand guidelines
  • Streamlined policy communication

  • Effortless sharing of resources
  • Reduced time spent addressing repetitive questions
  • Deliver quality instructions to students

  • Easy to find student information through student hub
  • Halls of residence information
  • Streamlined access to policies and procedures

  • Multiple SSO
  • IP restriction
  • No code site builder

Document360 in action

Take a look at some of our live customer

Read what users love about Document360

Ajman University
Ajaman university

Document360 has helped us provide excellent technical support to users and given us the flexibility to resolve any issues they may have, quickly and accurately.

Dr. Karim Seghir | Chancellor, Ajman University

Top choice on G2, Capterra, and beyond…

  • G2 Leader
  • G2 Leader
  • Software Reviews
  • Source Forge
  • Software World
  • Software Suggest
  • Software Reviews
One platform, to solve all your knowledge base challenges

Create a help
center with Document360!